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Call drops: Govt to discuss compensation

Centre will soon meet officials of telecom regulator Telecom Regulatory Authority of India (TRAI) and telecom ministry

Policy Pulse
Publish Date: Apr 6 2016 1:32PM | Updated Date: Apr 6 2016 1:32PM

Call drops: Govt to discuss compensation

Centre will soon meet officials of telecom regulator Telecom Regulatory Authority of India (TRAI) and telecom ministry to discuss compensation for dropped calls.

 
Appearing for central government, Attorney General Mukul Rohtagitold a division bench of Justice Kurian Joseph and Justice Rohinton Fali Nariman, that  he would meet officials of the telecom ministry and also the TRAI on April 9 or 10 to resolve the problems arising out of dropped calls.
 
Next hearing will be on April 12.
 
Supreme Court had asked the TRAI to inform it on its stand as to whether or not it could consider modifying the rules and regulations to impose a penalty on telecom firms.
 
It had said prima facie, it seemed that TRAI's technical papers, which show reasons for dropped call, were not taken into account while outlining of the 2015 regulation.
 
Telecom players have challenged TRAI's guideline of providing one rupee compensation for every dropped call, to a maximum of three calls per day.
 
In its previous order, Delhi High Court had sustained TRAI order directing them to compensate consumers Rs 1 for call drops from January 1 this year.