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IRCTC eyes 1 lakh meal order online each day

IRCTC is eyeing at achieving the target of one lakh online meal orders each day

Policy Pulse
Publish Date: Apr 3 2016 12:53PM | Updated Date: Apr 4 2016 11:59AM

IRCTC eyes 1 lakh meal order online each day
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IRCTC is eyeing at achieving the target of one lakh online meal orders each day. 
 
Right now, only about 3000 meals are being booked online per day with 193 stations and 1516 trains covered under the e-catering programme. 
 
The online food order in trains is increasing as passengers are showing interest in opting for e-catering during train journey, said a senior IRCTC official. 
 
Launched in September last year, in a few trains as a pilot project, e-catering was extended to more trains the next year. In October 2015, station-based e-catering began in 45 stations. 
 
As per the proposal, e-catering will be extended to 409 major stations and almost all trains in a phased manner. 
 
Passengers can book his meal through IRCTC website, mobile App, SMS and call centre. They can avail option of making the payment in advance or pay cash on delivery. 
 
There are around 81 vendors including Domino's Pizza, Haldiram's, Wimpy, Bikanerwala , Chaayos and , Kellog's among others, as part of the IRCTC's e-catering scheme. 
 
More vendors and aggregators are being roped in to cover more stations, said officials
 
Faced with rising complaints about food quality, Indian Railway is now focusing on e-catering to provide choices to passengers.