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No cellular operator meets call-cut-off

Bharti Airtel saw decline in services when its performance was likened to a survey

Policy Pulse
Publish Date: Jun 2 2016 9:49AM | Updated Date: Jun 2 2016 9:49AM

No cellular operator meets call-cut-off

 A survey by telecom regulator TRAI last month has suggested that approximately all operators in the national capital have call drops further than the stipulated benchmark of 2 percent of all calls. 

 
As per ‘The Times of India’ report, this finding of a 12-city survey comes in the midst of protests by telecom companies against imposition of any penalty for call drops. They have even earned a reprieve from the apex court in this regard.
 
Bharti Airtel saw decline in services when its performance was likened to a survey, which was similar, conducted in January. 
 
Call drop rate rose to 3.3 percent on the 2G network (1.4 percent in January) and 2.2 percent  on 3G (1.6 percent). Airtel claims it is working in the direction of a voluntary benchmark of 1.5% to improve its services beyond TRAI's mandate.
 
Vodafone had a 2.8 percent call drop rate on its 2G network, though this dipped from the 3.9 percent in the preceding round. However, Vodafone's 3G was found to be within the set limits.
 
Idea Cellular performed miserably on its 3G network with a rate of 6.2 percent. Calls on the 2G network were under the set limit.