Telecom companies have committed to invest around Rs 12,000 crore in three months to improve networks which may help to check check call drop issue in the country, telecom secretary JS Deepak has said.
He added that sending executives to prison wasn't the right approach to resolving the issue of quality of services.
"The mobile phone operators have promised to add 60,000 new cell sites where they are required to improve their quality of service," Deepak told reporters after quarterly review meeting with top mobile phone executives.
"Quality of service must improve and industry has responsibility," he added.
Telecom operators present at the meeting included Vodafone India CEO Sunil Sood, Bharti Airtel CEO (India, South Asia) Gopal Vittal , Reliance Jio Infocomm MD Sanjay Mashruwala and Idea Cellular managing director Himanshu Kapania.
"We discussed how we plan to address the issue and the concerns of the sector," Rajan Mathews, director general of industry body Cellular Operators Association of India (COAI), said after the meet.
Meeting comes at a time when relationship between telecom companies and the Telecom Regulatory Authority of India (TRAI) have reached a low with both sides adopting aggressive positions against one another on several issues, including call drops.
Recently, regulator had sent a letter to the telecom department (DoT) seeking changes in the TRAI Act to include powers to execute hefty fines on erring companies and jail their executives.
It came almost a month of the Supreme Court cancelling TRAI order to telecom companies to compensate users for call drops.
Telecom firms reacted saying imprisonment would be "draconian" and fixing penalties for an infringement of any type is "arbitrary".